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Ellen Arnold

What is the Trade-UP Program? How does it work?

Empower your wellness journey with the CHI Palm and our innovative Trade Up Program. You can choose from two convenient…

Do I have to use the timer setting?

No! The timer setting is useful for doctors and other health practitioners who wish to use the Infratonic 9 for shorter periods…

What setting do I use my Infratonic 9 on?

Balance When in doubt, use the Balance setting. It is the most effective general purpose signal to reduce cellular trauma, calm emotional…

What scientific evidence do you have that Infratonic therapy works?

Animal studies are the gold standard for efficacy because, unlike humans, animals don’t have preconceived notions on healing. In controlled…

Is the Infratonic 9 safe to use?

Absolutely! The Infratonic 9 is 510(k) FDA-listed as a therapeutic massager. It is safe and effective for pain relief, promoting local circulation, and…

Is it safe for pregnant women to use the Infratonic 9? If so, how should they use it?

Infratonic therapy is excellent for relieving anxiety which may be associated with pregnancy. It is also helpful for treating adverse reactions…

Pacemaker safety? Is it safe for me to use the Infratonic 9 if I have a pacemaker?

Absolutely! The Infratonic 9 is 510(k) FDA-listed as a therapeutic massager. It is safe and effective for pain relief, promoting local circulation…

Can you repair my older unit?

If your Infratonic is more than 10 years old, there are some things that cannot be repaired. However, we can…

Do you sell old transducers (a.k.a. “wands”)?

No.  The old style units have been out of production for 12 years.

What does the 1-year labor warranty cover?

Within one year of purchasing any of our Sound Vitality products, we will repair or replace your product(s) at no…

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