What is the trade-up program? How does it work?
Our Trade Up Program allows you to trade in your old device for a new CHI Palm. Here is how it works:
Click the button below and fill out the Trade Up Program form. Once you have submitted your form you will need to mail your old device to us. Once we receive the device, we will get in touch to let you know we have received it and you can call do order your discounted CHI Palm today! Discounts are off the price of the Palm and are as follows:
Equitonic 9: $200 off Palm Purchase
Infratonic 9: $175 off Palm Purchase
Infratonic 8: $125 off Palm Purchase
Soni Calm, Mobile Medic/Magic/ Chaos and QGM: $100 off Palm Purchase
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I have an infratonic 9 . Is that eligible to trade in for the new chi palm? If so, what would I get as a trade in and when can I expect the new chi palm? Blessings ,FatherVincent J. Rumain
Hello Father Vincent J. Rumain,
We are expecting our next shipment of CHI Palms to to come into us around the 3rd week of February 2021 and since this will be a larger shipment than our first we are hoping to allow trade ins again at that time. The Infratonic 9 does not currently have a trade in value but we will be revamping our trade in program when we receive the 2nd shipment in February to include the Infratonic and Equitonic 9’s. Please let us know if we may be of further assistance. 🙂
-The CHI Team
I can’t find my receipt from my 8 can I still use it for a trade in?
Hello Brenda,
Yes you can trade in your Infratonic 8 without a receipt. You would just fill out the trade in form at the link below and submit it and then send your unit in to us at:
CHI Institute
Atten: Repair Center
4374 Dant Blvd
Reno Nv 89509
Once its been received by our repair department we will reach out to process the order with your trade up value applied.
https://chi.us/trade-up-program/
Please include a note in the box with your name, number, email address, shipping address, and note that the unit is being sent in for the purpose of a trade up.
-The CHI Team