What battery is used in the CHI Stone?
There is a misprint on our CHI Stone user guide. The battery needed is a CR3032.
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How do I know I need a new battery?
A new battery is in order when: The date on the battery states more than 3 years The charge for your device last less than 20 hours
What is the trade-up program? How does it work?
Our Trade Up Program allows you to trade in your old device for a new CHI Palm. Here is how it works: Click the button below and fill out the Trade Up Program form. Once you have submitted your form…
Do I have to use the timer setting?
No! The timer setting is useful for doctors and other health practitioners who wish to use the Infratonic 9 for shorter periods of times, such as with patients for 10 or 20 minutes. However, if you press the Timer button until there…
What setting do I use my Infratonic 9 on?
Balance When in doubt, use the Balance setting. It is the most effective general purpose signal to reduce cellular trauma, calm emotional turbulence, and promote deep relaxation. Acute The Acute setting is effective for reducing trauma immediately after an injury. Deep Calm…
What scientific evidence do you have that Infratonic therapy works?
Animal studies are the gold standard for efficacy because, unlike humans, animals don’t have preconceived notions on healing. In controlled studies using 20 standard bred horses, those treated with the Infratonic showed a dramatic drop in the level of diagnostic muscle enzymes…
Is the Infratonic 9 safe to use?
Absolutely! The Infratonic 9 is 510(k) FDA-listed as a therapeutic massager. It is safe and effective for pain relief, promoting local circulation, and muscle relaxation. Infratonic therapy is completely safe to use as much as you would like. This type of therapy employs sound…
Is it safe for pregnant women to use the Infratonic 9? If so, how should they use it?
Infratonic therapy is excellent for relieving anxiety which may be associated with pregnancy. It is also helpful for treating adverse reactions that can come with carrying a child such as constipation, sore joints and/or muscles. Many have reported that it really…
Pacemaker safety? Is it safe for me to use the Infratonic 9 if I have a pacemaker?
Absolutely! The Infratonic 9 is 510(k) FDA-listed as a therapeutic massager. It is safe and effective for pain relief, promoting local circulation and muscle relaxation. As long as you keep it at least six inches from implanted electronic device (such as a pacemaker) it…
Can you repair my older unit?
If your Infratonic is more than 10 years old, there are some things that cannot be repaired. However, we can repair several problems. Repair costs begin at $69. You will not be charged for the cost until we have diagnosed your…
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