Can you repair my older unit?
If your Infratonic is more than 10 years old, there are some things that cannot be repaired. However, we can…
Do you sell old transducers (a.k.a. “wands”)?
No. The old style units have been out of production for 12 years.
What does the 1-year labor warranty cover?
Within one year of purchasing any of our CHI Institute products, we will repair or replace your product(s) at no…
Can Infratonic therapy help me to relax and sleep?
Because Infratonic Therapy calms the feeling of emotional turmoil and busy thinking, it is extremely useful for calming and relaxation. Apply your Infratonic 9…
My Infratonic 9 won’t turn on
First step is to put a new battery in the unit. If a new battery (fully charged) is put into…
My Infratonic 9 won’t turn off.
When your Infratonic 9 won’t turn off, you will need to reset your unit by removing the battery for up…
How will the CHI Palm Infratonic 11 improve my health?
The CHI Palm Infratonic 11’s randomized sound waves increases available healing resources and enhancing the body’s natural healing process.
What is Hyaluronic Acid and what does it have to do with the Infratonic 9?
In animal tests, the Infratonic has been shown to increase Hyaluronic Acid (HA), which is a viscous oil that lubricates…
Will my insurance company cover the cost of an Infratonic 9?
If a medical doctor writes a letter of medical necessity for you, there is a good chance that insurance will…
Can the Infratonic 9 be used with other healing modalities?
Infratonic therapy works synergistically with all forms of therapy because it reduces cellular trauma, causing the cells to produce healing chemicals instead…