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What scientific evidence do you have that Infratonic therapy works?

Animal studies are the gold standard for efficacy because, unlike humans, animals don’t have preconceived notions on healing. In controlled…

Is the Infratonic 9 safe to use?

Absolutely! The Infratonic 9 is 510(k) FDA-listed as a therapeutic massager. It is safe and effective for pain relief, promoting local circulation, and…

Is it safe for pregnant women to use the Infratonic 9? If so, how should they use it?

Infratonic therapy is excellent for relieving anxiety which may be associated with pregnancy. It is also helpful for treating adverse reactions…

Pacemaker safety? Is it safe for me to use the Infratonic 9 if I have a pacemaker?

Absolutely! The Infratonic 9 is 510(k) FDA-listed as a therapeutic massager. It is safe and effective for pain relief, promoting local circulation…

Can you repair my older unit?

If your Infratonic is more than 10 years old, there are some things that cannot be repaired. However, we can…

Do you sell old transducers (a.k.a. “wands”)?

No.  The old style units have been out of production for 12 years.

What does the 1-year labor warranty cover?

Within one year of purchasing any of our CHI Institute products, we will repair or replace your product(s) at no…

Can Infratonic therapy help me to relax and sleep?

Because Infratonic Therapy calms the feeling of emotional turmoil and busy thinking, it is extremely useful for calming and relaxation. Apply your Infratonic 9…

My Infratonic 9 won’t turn on

First step is to put a new battery in the unit. If a new battery (fully charged) is put into…

My Infratonic 9 won’t turn off.

When your Infratonic 9 won’t turn off, you will need to reset your unit by removing the battery for up…

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